Client :
A mid-sized bank in UAE struggling with poor customer engagement and high customer churn due to outdated data analytics and manual decision-making.
Problem :
- No AI-driven customer insights to personalize services.
- High loan approval delays due to manual processes.
- Poor fraud detection, leading to financial losses.
Solution :
Dsquare Global deployed a cloud-based AI analytics platform that leveraged machine learning for customer segmentation, automated loan approvals, and real-time fraud detection. We integrated predictive analytics with their existing CRM for personalized banking services.
40% faster loan approvals with AI automation.
25% improvement in customer retention through personalized offers.
50% reduction in fraudulent transactions with AI-driven anomaly detection.
